Privacy Policy

1. Information we collect

Depending on how you deal with us, we may collect:

• Customer enquiries: your name, email address, phone number, property suburb or postcode, property type, project type, description of the work, approximate budget, preferred timeframe and any photos you choose to upload.
• Contractor applications: business name, contact person, ABN, email, phone, trade, service areas, registration or licence details, years in business, insurance status, project preferences, capacity and any other information you provide.
• Contact messages: your name, email, phone number (optional) and message.
• Technical information: such as your IP address, browser type and pages visited, collected through our hosting provider’s standard logs.

Please don’t include sensitive information (for example, health information) in forms or photos.

2. Why we collect it

• to review your project enquiry and identify a suitable contractor from our network;
• to introduce you to, and share your enquiry with, potential contractors;
• to assess contractor applications and manage our contractor relationships and referral arrangements;
• to respond to your questions and communicate with you about your enquiry;
• to send you updates or offers, but only if you have opted in; and
• to operate, secure and improve our website, and to meet our legal obligations.

3. Sharing your information with contractors

Our service involves introducing customers to independent contractors. When you submit a project enquiry and give your consent, we may share the relevant details of your enquiry — including your name, contact details, property location, project information and photos — with one or more contractors we consider may be suitable. Those contractors are separate businesses and will handle your information in accordance with their own privacy practices.

4. Other disclosures

We may also disclose personal information to:

• service providers who help us run the website and our business (for example, website hosting, email delivery and form-handling services);
• our professional advisers; and
• government bodies or others where required or authorised by law.

Some of these service providers may store or process information outside Australia, including in the United States. We take reasonable steps to use reputable providers.

5. Marketing

We will only send you marketing communications if you have opted in. You can unsubscribe at any time using the link in our messages or by contacting us.

6. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Website forms are submitted over an encrypted (HTTPS) connection. We keep personal information only for as long as we need it for the purposes described above or as required by law, then delete or de-identify it.

7. Access and correction

You can ask to access or correct the personal information we hold about you by contacting us. We may need to verify your identity before responding.

8. Cookies

Our website uses only the cookies and similar technologies needed for it to function. If we add analytics or advertising tools in future, we will update this policy.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Contact us

Robevski Contracting · ABN 94 497 899 612
Email: robevski.contracting@gmail.com
Phone: 0404 950 164
Or use our contact form.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.